PAYMENT FOR GOODS
All my flies are priced in uk pounds sterling ,and include uk tax, [overseas customers please feel free to user the currency converter].
when ordering online you will be moved to a secure payment section either Paypal or google checkout , at no times do i see any of your banking details ,all I see is the order , your billing and delivery address and the confirmation that the goods have been paid for.
You may also pay by postal order or cheque [uk only] , please make payable to myself mr P Campbell [no goods will be posted until cleared]
Please alow seven days for delivery within the united kingdom ,however Goods will normally be posted within twenty-four hours of payment received [however goods ordered on saturday will be posted on monday morning]
please note i have no control over how long it takes for goods to reach customers outside the uk , but all goods will be despatched within seven days of cleared payments
this includes all packaging
United kingdom = orders under £10.00 are charged at £1.50 per order , orders £10.00 and over are free delivery
EUROPE = £ 3.50,
NON EUROPEAN COUNTRIES [TRACKED AND TRACED £10.00
[ please note that international customers may have additional duty and import charges to pay levied by your local customs office , these are not included in my delivery charges and must be paid by yourself]
CANCELLATION AND RETURNS
in accordance with the distance selling regulations , you have the right to cancel any orders that you have placed and a refund of any money paid.
if you wish to cancel you must
[a] email me stating the fact
[B] If goods have not yet been dispatched i will refund the full amount including any postage costs paid
[C] If you cancel the goods after i have despatched them ,then you are liable to pay to have them posted back to me . only when i have the returned goods in my possession will i give a refund.[the return address will be on the back of the envelope or you can get it from the contact me page]
[D] returned goods must be unused and undamaged
[E] any cancellation conditions will end seven days after you receive the goods, so goods must be returned to me within the week]
Any information that we have from your purchase ie. email address, postal address, telephone numbers etc will not be given to or sold to any other party
What personal information is held about you and how we use it.
For taking orders the information, we collect from you is the minimum we need in order to process your order. Name, email, shipping and billing address.
We do not process any card information on our site and do not have access to this information. Transactions and payments are all done by third party banking providers, NOCHEX, or PAYPAL. Depending on your payment option.
Please note only Nochex and Paypal will see your banking details ,WE DONT ,so please rest assured that your transaction are secure.
[we only recieve your order and confirmation of payment]
How long do you retain my personal information for?
We will retain and process your personal information as long as is needed to provide the products and services you are using, or to comply with our legal obligations.
By law we have to keep basic information about our customers (including Contact, Identity, Financial and Transaction Data) for [six] years after they cease being customers for tax purposes.
Our website may include links to third-party websites. For performing payments and transactions for example.
Clicking on those links or enabling those connections may allow third parties to collect or share data about you.
We do not control these third-party websites and are not responsible for their privacy statements.
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Analytics This website uses 'performance cookies'. These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works. By using our website, you agree that we can place these types of cookies on your device.
we use a range of analytics tools to collect information about how people use our website and how they find us.
This helps us make sure our site is meeting your needs and to find out how we could improve things.
Analytics cookies like google analytics and store information about what pages people visit on our site, how long they are on the site, how they got here and what they click on.
This information is supplied by cookies to help us to analyse the profile of visitors and provide them with a better experience.
Analytics cookies do not collect or store users’ personal information (for example, names or addresses), so this information cannot be used to identify individuals.
we do not allow analytics companies to use or share its analytics data.
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Paul Campbell `Proprieter`